Frequently Asked Questions


How long does a checkup usually take?

A typical eye checkup can take about 15-20 minutes.

What payment method do you guys have?

The Spectacle Site and it’s all of the franchises do have the facility of Cash, Debit Card and Credit Card as well. For further assistance, drop us your concern at info@thespectaclesite.com.au in order to remover ambiguities.

What if I need my sunglasses adjusted?

Keep your sunglasses in top condition by using our complimentary in-store cleaning and adjustment services

Do you have prescription sunglasses?

The Spectacle Site offers the widest & biggest variety of prescription sunglasses at its five different stores in Melbourne.

Do you have wheelchair access at your store?

Yes, The Spectacle Site has the facility of wheelchair access at all of its outlets.

Are there any additional charges?

There are no additional fees or hidden charges that go with your order. The cost of our products is static regardless of any offer running on the store.

Can I inquire about a product about one of the brands available on your website?

Yes, you can contact us at 1300773274 and brief us about the particular product. After getting all the basic information, we’ll try to get the best fit for you.